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PARTY INVITATION FAQs

 

If you have a question that has not been answered here, please send an inquiry to submit your question.

CHOOSE A TOPIC FROM THE LIST BELOW:
* How do I place an order?
* What methods of payment do you accept?
* When should I place my party invitation order?
* Can I get help with wording?
* Do you have a store I can visit?
* Can I order a sample of the design I want?
* Can I see a preview of my order before it is printed?
* What printing process do you use?
* Do you ship internationally?
* Do you offer custom designs?
* Can I use the design I buy for something else?
* Do you carry designs from other companies?
* I can't find a design I liked several months ago - help!
* What if I need to cancel my order?

How do I place an order?
All orders are placed through our secure online boutique. Click here for more detailed information about our Ordering Process.
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What methods of payment do you accept?
We accept all major credit cards: Visa, MasterCard, American Express and Discover Card.
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When should I place my party invitation order?
Depending on the formality of your party/event, you should mail your invitations 2-3 weeks before the event. After placing your order, it takes 2 business days to receive your proofs and once proofs are approved, it typically takes 7-10 business days for printing and production. You will also need to give yourself enough time to address the envelopes once you receive your order.

To allow for printing, production, shipping, envelope addressing and mailing, you should order your party invitations 1-2 months before your event.

For more information on turnaround times, please read more about our Ordering Process here.
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Can I get help with wording?
Take a look at our Party Wording Guide for samples of invitation wording for various events.
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Do you have a store I can visit?
betsywhite.com is an online company, therefore we do not have a local retail store.
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Can I order a sample of the design I want?
We do not offer samples of party invitations at this time. We plan to offer this service soon.
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Can I see a preview of my order before it is printed?
Absolutely. 2 business days after placing your order, you will receive digital proofs for your review. We require that you carefully review your proofs and submit your approval before your order is printed. We never release an order into production until we receive approval.
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What printing process do you use?
Our party invitations are printed on a commercial digital 4-color printing press.
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Do you ship internationally?
Yes! International shipments are sent via FedEx International Priority and all shipments originate from the United States. Find out more about our international shipping here.
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Do you offer custom designs?
We do not offer custom design services. Most of the designs in our online boutique are available with at least two color options and several designs can be personalized with your name or a special note, allowing you to order a product personalized just for you.
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Can I use the design I buy for something else?
All of our designs are protected by copyright law, therefore you cannot re-use, copy or modify our designs for any purpose. Purchasing an invitation does not entitle you to reproduce any part or portion of the design. Please see the Copyright sections of our Terms and Conditions for more information.
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Do you carry designs from other companies?
betsywhite.com is a stationery boutique offering designs and products created in-house by our team of experienced designers. We do not re-sell other companies' products.
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I can't find a design I liked several months ago - help!
In an effort to keep our line of products fresh, every once in a while we will retire a design and replace it with something new. If you would like to order one of our retired designs, click here to request a discontinued design.
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What if I need to cancel my order?
There is a $10.00 cancellation charge if you decide to cancel your order before approving your final proof. Orders cannot be cancelled after proofs have been approved and the printing process has started.

For more details, please see our Return and Cancellation Policy here.
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